Help at Twoje-Lampy.pl
TAX FREE shopping for travellers
Do you live permanently outside the European Union and plan to take your purchases out in your personal luggage? Check the VAT refund conditions and contact us before payment.
Main conditions
- Permanent residence outside the EU matters, not citizenship alone.
- The minimum total purchase value including VAT on the TAX FREE document is PLN 200.
- Goods must leave the EU in an unchanged condition in your personal luggage, no later than the last day of the third month following the month of purchase.
- You need a TAX FREE document and export confirmation from the competent customs authority. An ordinary receipt or invoice does not replace this procedure.
How to prepare
- Ask the store before buying whether TAX FREE can be arranged for your order, what information is required and how and when the refund will be settled.
- Polandâs TAX FREE documents are electronic. Keep the documents you receive and the arrangements agreed with the seller.
- Present the goods and required documents for customs checks when leaving the EU. If you leave through an EU country other than Poland, you need printed TAX FREE documents for confirmation according to that countryâs rules.
- Arrange the refund in accordance with the customs confirmation and the sellerâs agreed process. Placing an order alone does not trigger a VAT refund.
Official information: Polish Ministry of Finance and National Revenue Administration. Updated 24 October 2026.